Data Protection and Privacy

We take the protection of your data seriously. This policy informs you about the processing of your personal data, your rights, and how to contact us with questions regarding data protection.

Collected Data and Purpose

We collect personal data that you voluntarily provide to us via contact forms, newsletter registrations, or booking inquiries. This includes name, email address, telephone number, and message content.

Processing is carried out exclusively to handle your inquiries, to provide our logistics and transport courses, and to improve our offering. The legal basis is Art. 6 para. 1 lit. b GDPR (contract fulfillment) and lit. f (legitimate interest).

  • Name and contact details for communication
  • IP address and browser type for website security
  • Usage data for analyzing page views

Cookies and Tracking

Our website uses cookies to enhance user-friendliness and enable statistical evaluations. You can disable the storage of cookies at any time in your browser settings.

We do not use external tracking services such as Google Analytics. The cookies we use serve exclusively for session management and storing your preferences.

  • Session cookies (temporary, deleted after closing the browser)
  • Preference cookies (store your language settings)

Disclosure to Third Parties

Your data is only disclosed to third parties if necessary for contract fulfillment (e.g., to payment service providers) or if you have given your explicit consent. We do not sell your data.

Our service providers are contractually obligated to comply with the GDPR. No transfer to third countries takes place.

Your Rights

You have the right to access, rectification, deletion, restriction of processing, data portability, and revocation of your consent. Please contact the address below to exercise these rights.

  • Information about stored data
  • Deletion of your data (unless a legal retention obligation exists)
  • Complaint to the supervisory authority

Contact and Data Protection Officer

For inquiries regarding data protection or to exercise your rights, please contact us:

  • Address: Schubertallee 946
  • Phone: (0631) 703 8800
  • Email: info@cargoroadcollective.com

We typically respond within 14 days. The data protection supervisory authority is the State Commissioner for Data Protection of Rhineland-Palatinate.

Last updated: October 15, 2023

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